{"id":77,"date":"2024-05-13T17:24:25","date_gmt":"2024-05-13T17:24:25","guid":{"rendered":"https:\/\/wickedspirit.co.uk\/?page_id=77"},"modified":"2025-02-19T21:00:24","modified_gmt":"2025-02-19T21:00:24","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/wickedspirit.co.uk\/index.php\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

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Overview<\/h2>\n

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n

Any items that are personalised are exempt from being returned.
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 <\/p>\n

Refunds<\/h2>\n

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n

Due to the nature of the product, we are unable to give a refund on our earrings unless the have not been opened\u00a0<\/p>\n

Late or missing refunds<\/b><\/p>\n

If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n

Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n

Next, contact your bank. There is often some processing time before a refund is posted.<\/p>\n

If you\u2019ve done all of this and you still have not received your refund yet, please contact us at sales@wickedspirit.co.uk<\/a>.<\/p>\n

Sale items<\/b><\/p>\n

Only regular priced items may be refunded. Sale items cannot be refunded.
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 <\/p>\n

Gifts<\/h2>\n

If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n

If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n

Shipping returns<\/h2>\n

To return your product, you should mail your product to: Wicked Spirit, Workshop 8, Sandfields Business Centre, Port Talbot, SA12 7PQ.<\/p>\n

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n

Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n

Need help?<\/h2>\n

Contact us at sales@wickedspirit.co.uk<\/a> for questions related to refunds and returns.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.25.1″ _module_preset=”default” background_color=”#000000″ custom_padding=”87px||0px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.25.1″ _module_preset=”default” min_height=”184.4px” custom_margin=”-64px|auto|-9px|auto||” custom_padding=”11px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”EMAIL” _builder_version=”4.25.1″ _module_preset=”default” title_font=”Poppins|700|||||||” title_text_color=”#5c5c5c” title_font_size=”22px” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”Poppins||||||||” text_text_color=”#E09900″ text_font_size=”16px” global_colors_info=”{}”]<\/p>\n

sales@wickedspirit.co.uk<\/p>\n

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hello@colourstormclothing.co.uk<\/p>\n

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Product Specifications<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _dynamic_attributes=”content” _module_preset=”default” text_orientation=”center” module_alignment=”center” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VycmVudF9kYXRlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiQ29weXJpZ2h0IFx1MDBhOSAiLCJhZnRlciI6IkRpdmkuIEFsbCBSaWdodHMgUmVzZXJ2ZWQiLCJkYXRlX2Zvcm1hdCI6ImN1c3RvbSIsImN1c3RvbV9kYXRlX2Zvcm1hdCI6IlkifX0=@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-77","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/77","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=77"}],"version-history":[{"count":8,"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/77\/revisions"}],"predecessor-version":[{"id":141,"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/77\/revisions\/141"}],"wp:attachment":[{"href":"https:\/\/wickedspirit.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=77"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}